FAQ'S: What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship? We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 7-15 days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at email@example.com.
I am not in love with my order, can it be returned? What if there is an issue? We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order? You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now? If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take? Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-15 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to email@example.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Frequently Asked Question
1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS THE SHIPPING?
Yes we do ship everywhere and shipping is FREE for Orders
2. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? We begin processing your order immediately after it has been placed, however, we ask for 3-4 business days for us to prepare and ship your item. Items are shipped from one of our 4 warehouses located in USA, UK and China Our worldwide free shipping generally takes around 15-30 business days from the shipment date. This time frame may vary depending on the country and package being delivered.
To check the status of your order, contact us at firstname.lastname@example.org and we will be more than happy to update you on the progress of your order and estimated delivery date.
3. I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS? We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.
4. WHAT ABOUT POSSIBLE CUSTOM FEES? All tax & duties will be covered by us. If you are charged any duty/tax fees for your order, please send us a copy of the invoice so we can settle the charges.
5. WILL THIS ITEM GET TO ME BEFORE _________? If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
Faqs: Can I return the item if it doesn't work for me?
Yes. Sure, If you product is damaged or doesn’t work as described, just reach out to us within 30 days of receiving the product and you will get a 100% Money back.
Exceptional support. You can contact us by sending your message here: Contact Page
Q: How do I check the status of my order?
A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.
Q: Do you provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: How can I get in contact with you?
A: We handle customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you.
There is no downside. Our clients keep reporting how much it is helping them in their day to day life!
Q: How do I order on your website?
A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.
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